Equens 2013 – 2014

Internal position at Equens (nowadays equensWorldline) as Senior Information Analyst and Scrum Master. BI liaison to the biggest internal customer. Co-author of the BI year plan, co-author of the BI Roadmap.

Being one of the two Senior Information Analysts, I performed the role of ‘quality gate’ where I assessed changes submitted by the internal customers on context, feasibility, impact and costs. Moreover, I developed ETL processes and supported the maintenance team with knowledge and technical expertise in solving high priority incidents. I was the lead consultant at implementing invoicing modules for the ‘issuing & payments’ part of an important project. Occasional travel abroad was necessary in order to consult with Italian colleagues.

In my rol as Scrum Master I introduced the BI team (8 FTE) to the Scrum framework. I facilitated the events, coached and trained the team members and supported the Product Owner in delivering maximum value and the organisation in adopting Scrum and Agile methodologies. I created a safe environment that enabled two talented team members learn new skills and make a move towards ETL programming. I have also encouraged innovative ideas and created the necessary conditions for a senior developer to implement code that he longed for and that resulted to a direct increase of team productivity and less bugs in production.